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Today E-commerce popularity has made web an excellent source of gathering customer reviews / opinions about a product that they have purchased. The number of customer reviews that a product receives is growing at a very fast rate (It could be in hundreds or thousands). Opinion mining from product reviews, forum posts and blogs is an important research topic today with many applications. However, existing...
In order to make Knowledge Management play its active role to improve working efficiency and support making decision in E-Commerce enterprises, this paper firstly introduced the prominent role of Knowledge Management in E-Commerce enterprises, then it adopted Web Mining to Knowledge Management in E-Commerce enterprises. And the purpose of this study can be boiled down into implementing Web Mining...
The information from Internet and the acceptance of offers are uncertainty in e-commerce, so this work presents a model using fuzzy logic to support bilateral agent negotiation. In the model, a negotiation can be made only if there exits a zone of agreement between the retentive offers of participants. We assigned approximate weight to different issues of an offer based on their importance degrees...
A new multi-agent automated negotiation model is developed and evaluated, in which two competitive agents, such as the buyer and seller, have firm deadlines and incomplete information about each other. The negotiation is multi-dimensional in different cases. The model improves the model of Wooldridge and that of Sycara to a certain extent. An e-commerce model based on multiagent automated negotiation...
Electronic businesses (e-business) play an important role in the travel service industry. The purpose of this paper is to develop a framework to study e-business competitive advantages from resource-based view (RBV), and compare the differences between traditional and online travel agencies. Thirty eight management executives who are from the list of top 100 travel firms in China are invited to participate...
Consumer decision-making behaviors in the context of e-business attracted enormous researchers from different disciplines. Based on image theory and MMAU decision-making theory, we proposed a two- stage decision-making model of online consumer behavior. The model proposed that online decision-making process can be divided into two stages with the perspective of image theory. The model was tested by...
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