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IEEE Transactions on Professional Communication > 2011 > 54 > 2 > 201 - 210
IEEE Transactions on Professional Communication > 2010 > 53 > 1 > 58 - 68
IEEE Transactions on Professional Communication > 2011 > 54 > 2 > 201 - 210
IEEE Transactions on Professional Communication > 2010 > 53 > 1 > 58 - 68