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During recent years, there has been an increasing interest in the potential opportunities that can be attained with promoting Smart Cities; a concept that can be reached based on Information and Communication Technology (ICT). The Smart Cities concept is considered achievable by horizontal integration of a number of vertical industries in order to empower sustainability and improvements on quality...
Small and medium enterprises (SMEs) are often described as the engine of growth for a country's economy due to their significant economic contributions. At the same time, ebusiness offers an opportunity for SMEs to significantly further their growth as it has been identified as a tool that could improve an enterprise's operational efficiency and competitiveness in the global market. Despite the promised...
This research explores the connection between online consumption and online community participation activity. Using longitudinal data that contains detailed information about 4,475 online poker players' gaming activity and online community activity over 58 months, this paper finds that the general positive relationship between consumption and community activity is very strong at the level of the community,...
Due to future ubiquitous service environments, approaches for dynamic delivery of services face new challenges. Since the web 2.0 gave to customers the change to interact with the Internet, they are not any more static entities but can also contribute to the design or co-creation of new services. In this paper we show how customers can help to dynamically bundle services, our approach is based on...
In today's rapidly changing and highly competitive operating contexts, businesses are increasingly seeking cooperative, long-term inter-organizational relationships. Inter-organizational systems (IOS) are major enablers of inter-organizational cooperation. Drawing upon transaction costs economics theory and resource-based view as the theoretical frames, this study presents electronic cooperation value...
Today, the management of service quality poses a major challenge for many service providers and their business customers. We argue that the trade-off between service cost and benefit incurred by both parties is not sufficiently considered when service quality is stipulated. Up to now, neither in practice nor in academia a commonly accepted engineering approach exists to determine business-relevant...
This paper focuses on governance of informal financing, specially, the group-based micro-finance institution. In Chinese social system, we developed a theoretical model which is about the governance of informal financing institutions of startup small businesses. In this, we want to analyze both the structure and its affecting factors of social governance system for such non market institution, in...
Creating a universal conceptual modelling method, which can be used without modification in all situations, is not feasible. Appropriate methods for problem solving must be chosen, adapted or designed depending on the characteristics of the (pre )supposed application. However, analyses reveal that the situativeness of documented adaptations is not as situational as method engineering theory tends...
This paper explores the antecedent influencing factors of relationship benefits form the perspective of personality traits. Empirical study in service context shows that social affiliation has directly and positively impact on perception of confidence benefits and social benefits. Need for variety negatively influences the perception of confidence benefits and marginal negatively influences perception...
Service process is a crucial concept deserving careful and ever-upgrading observations. Information diffusion hence the mediating function of ICT inside service process also requires being revisited with a fresh methodology. Cooperatively adopting the psychologically inclined D/S and C/T model, the paper develops a framework of analyzing ICT's mediating role in the whole service life cycle extending...
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