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As customers and their needs provide all the benefits of the firms, market managers should not think of itself as producing goods or services but think of itself as buying customers. In order to make use of the basic financial concepts in commercial banks' enterprise customer portfolio management, this article contrasts the differences between customer assets and financial assets, and identifies the...
Ion implantation is used for various purposes in manufacturing semiconductor devices such as MOS-FETs. In the present study, effects of implantation of P+ or B+ ions on the structural change of single crystal LaAlO3 were examined. The optical absorption edge located at about 5.6 eV, which corresponds to the band gap energy of LaAlO3, is scarcely affected by the ion implantation. The X-ray diffraction...
Although there have been many researches on brand experience, brand relationship quality and customer citizenship behavior, not enough attention is given to the relationship between them. The purpose of this paper is to examine the relationship between brand experience and customer citizenship behavior by testing the mediating role of brand relationship quality in the airline industry, in the context...
In nowadays society, enterprise social work is becoming more and more popular, since it helps to relieve social conflicts in the company, thus contributing to the harmonious relationship between employers and employees. However, existing researches focus excessively on theoretical investigation. Therefore, this paper introduces three typical patterns in practice, including enterprise independent purchase,...
Software development projects in the context of the pharmaceutical industry are highly restricted. Innovation in terms of process changes within the practice of software development has to manoeuvre though the regulatory wilderness of legislation and industry standards. 49 articles have been selected using the Systematic Literature Review method to evaluate the maturity of this field of research....
This paper attempts to explain the concept of servitization in order to declare and emphasize its capabilities in being an influential strategy that provides competitive advantage in manufacturing industries. This is conducted by a detailed elaboration of its notion and origins in the literature as well as the characteristics and processes regarding value co-creation, which in turn is consolidated...
The tourism service quality plays an important role in determining the competitive dominance of a tourism destination. Correct evaluation of the tourism service quality of a destination could help its tourism administrators make scientific decision in establishing scientific and reasonable service systems, and then promotes the sustainable development of the area. This research established a comprehensive...
Customer involvement has been recognized as an importance to facilitate service innovation. However, little study shows how customer involvement enhances the innovation performance and how service firms use appropriability to leverage its innovation performance. Through a postal questionnaire exercise, this paper investigates 311 samples out of 1,103 top Taiwanese service firms. Four main research...
With the development of social economy, the communication of Taiwan and Mainland in economy, trade, travel and other aspects has become more and more frequent. During those processes, the hotels of both sides play an important role. The fierce competition of hotel services market and diverse requirements of customers make the two core cities of two sides — Beijing and Taipei facing new challenges...
Customer psychological contract reflects their implicit demands in the transaction and has been an important basis of managing the customer relation. However, current model hasn't considered satisfactory variable of implicit demands. The paper analyzed the relationship between psychological contract and implicit demand as well as the relationship between the psychological contract satisfactory and...
The paper uses techniques including JSF and Oracle to develop a small freight express management system with B/S structure. The management system is mainly to manage shipping orders, freight classification and lines, etc. It adopts JSF frame built in JavaEE to better separate the view, model and control layers, whose application will realize the informatization of road freight transport management,...
The central position of the Chang-Zhu-Tan urban agglomeration in Hunan province is increasingly prominent. It has advantages in nature, history, culture science and technology. However, the pressure of ecological environment, population, industrial structure restricts its development at the same time. Therefore, the government should design reasonable development pattern for the ecological construction...
To deal with the constrained communication between Device net of device layer and Ethernet of operation layer in industrial processes, a semi-physical simulation platform, which consists of industrial process control system, constrained communication transmission module and virtual process control object, is designed and proposed in this paper. Considering thoroughly the problems of packet dropout,...
A kind of auxiliary device for ankle rehabilitation based on ball pin vice is designed and developed. The device has two degrees of freedom, but it can achieve approximatively the three-dimensional movement of the bionic ankle. When the device is used for auxiliary ankle rehabilitation, which only leads ankle to rotate not to move, and its structure is very simple. The ball pin pairs are adopted as...
Integration of informatization and industrialization has been taken as an effective way of Chinese industrial transformation and upgrading, it is also the evitable choice to adjust the economic structure and the mode of economic development. Owing to the complexity of the integration of the two, we put forward the definition of the integration system. By analyzing the complexity and self-organization...
Combine CPC, FI and F-term, we developed a new patent analytical method to analyze the patent data in more detailed way. Results showed that X-ray is an old industry. It actually was a rising industry. The purpose of this study was to derive the possible technologies that could be a good direction for Taiwan industry. Its low complexity is a big advantage compared to other medical image technology,...
On behalf of the Organising Committee of the 2014 16th International Conference on Harmonics and Quality of Power (ICHQP), we welcome all delegates and visitors to Bucharest.
The development of software patterns is aimed at providing a reliable and reusable framework for resolving similar problems within distinct contexts. For this objective to be accomplished competently, the patterns have to be documented effectively to enable users to comprehend their concepts, and encourage their frequent use. Included within the documentation of patterns must be explicit explanation...
This paper uses panel data of listed small and medium-sized enterprises (SMEs) in China from 2004 to 2012 to examine the sensitivity between investment expenditure and internal cash flow. The high investment-cash flow sensitivity reveals that SMEs face severe financial constraints. Some firms can partly solve this problem by alternative ways. One is to improve their efficiency of internal working...
Health services have exceptional importance in service industries since they serve human health and public welfare. Successful health services are required to be of high quality, efficient and consistent, while economics principles are taken into account. Supply chain management is considered as a mean to attain all of these conditions. Considering that logistics management is an important function...
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