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Drawing on other ethics scales which are grounded in virtue, deontology, utilitarianism and justice principles, we developed a four-partite integration ethics scale. Other ethics scales emphasized on people classification according to their beliefs based on criterion used to make ethical decision and the ethicality of decisions. We suggested that our four-partite integration ethics scale could provide...
Through the review of justice theory, this paper suggests the importance of customer justice perception in common service consumption situations. Basing on a study of 1650 consumers in eleven service industries, this article draws out that customer justice perception is three-dimension variable which include distribution justice, procedure justice and interactive justice, and all the three affect...
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