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As information technology becomes more important to build enterprises' competitive advantage, transforming their IT organization from technology provider to service provider by introducing IT service management (ITSM) processes is also becoming imperative. Configuration management is one of processes in ITSM which plays a key role for successful implementing ITSM. In this paper, we give a set of suggested...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.