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Internet banking is the current trend in the electronic revolution in Malaysia. However, the growth rate in Internet banking has not kept pace with the general usage of Internet. One of the major determinants of the Internet banking adoption is trust. It is of paramount importance as the lack of trust is the primary reason for not engaging in Internet banking. The purpose of this paper is to determine...
Users always expect to acquire high quality services from online banking. Previous studies have found that website system quality is a main factor determining online users' initial adoption and usage. For their continuance usage, service quality may be a main determinant. This research proposes that online banking service quality, reputation and security influence users' continuance usage through...
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