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This paper assesses the extent of inter-firm transferability for the skills developed by employees in the Italian ICT industry between 1988 and 2002. Skill transferability is measured through the wage premium recognised to firm changers compared to firm stayers. Based on WHIP, a longitudinal dataset of employer-employee matched data representative of the Italian labour market, the results of the empirical...
In recent decades, the world watched dramatic developments in the field of information technology (IT). And still the day on technological developments to be increasing. Iran surely developed and powerful technologies such as IT excellence of years ago with the development of S&T policies have been. On the other hand Iran because of developing technology to keep pace with global development in...
Building on previous service design theories, the authors propose an integrative framework for service design. Through an extensive literature review and qualitative fieldwork in eight Asian service organizations, the authors specify nine constructs with 62 measurement items. These are validated and refined using data from 28 survey respondents. The authors further explore the relationship among the...
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