The first step in understanding the value of Process Mapping to understands the reasons for process evaluation in the first place. Process evaluation is intended to ensure that all processes are in alignment with key business objectives. In particular, these focus on customer service, efficiency, effectiveness, and profitability objectives. The ultimate value of Process Mapping is in getting employees to tell their story the stories that make up the movie that is the company. Process Mapping is a way of recording these stories in a way that documents the movie. It is more than making a map; it is the whole system that results in a successful project. It provides a method for taking a holistic approach to analysis. Process Mapping not only provides management with an overall view of operations, but also provides employees with a view of how their work adds value and how they are part of a team.