Seven years ago the senior leadership at SIL International (see Chart 1), a not-for-profit whose purpose is to facilitate language-based development among the peoples of the world, determined that it was time to build an integrated Enterprise Information System. There were three precipitating factors: mission critical IT systems were almost twenty years old and on the verge of obsolescence, their landscape was dotted with dozens of silo systems, and commitments to new strategic directions demanded significant business re-engineering.