The appeal of the Niagara Parks Butterfly Conservatory, a site visited by more than half a million visitors a year, is undeniable. One of the reasons for this appeal, we believe, is the fact that many people today feel increasingly disconnected from the natural world and therefore seek places that rekindle connections to nature. In this paper, we explore (a) how this immersive environment offers visitors connections to the natural world and restorative experiences, and (b) how far restorative experiences can raise ecological knowledge and action. Over a four-month period, we interviewed six staff about their own and visitors’ perceptions of the Butterfly Conservatory. We also conducted structured conversational interviews with 45 visitors 18 years and older at the Butterfly Conservatory and asked them to complete exit questionnaires. Observational field notes provided additional data for this study. We discuss our findings in relation to an environmental psychology framework that identifies four properties of restorative experiences—being away, fascination, extent or immersion, and compatibility. To this framework, we add a fifth and significant dimension—synergy from and with multi-sensory experiences. Our research suggests that visitors highly value being close to and connected with nature. Finally, restorative experiences do not necessarily translate into learning about stewardship or into raising ecological awareness in visitors. Rather, the restorative nature of the conservatory experience seems to overpower the ecological messages staff hoped people would take away from their visit.