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Maatschappelijke organisaties zoals zorginstellingen, scholen en woningbouwcorporaties opereren in de complexe spanningsdriehoek tussen overheden, gemeenschappen en de markt. De sector is continu in verandering. Toch is er weinig geschreven over veranderprocessen in maatschappelijke organisaties, stelt Jaap Boonstra, veranderdeskundige, hoogleraar en adviseur.