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This paper proposes a PBNM (Policy Based Network Management) framework for automating the process of generating and distributing DiffServ configuration to network devices. The framework is based on IETF standards, and proposes a new business level policy model for simplifying the process of defining QoS policies. The framework is defined in three layers: a business level policy model (based on a IETF...
Business performance management (BPM) has emerged as a critical discipline to enable enterprise to manage their business solutions in an on demand fashion. BPM applications promote an adaptive means by emphasizing the ability to monitor and control both business processes and IT events. However, most BPM processes and architectures are usually linear and rigid; and once done, will be very hard to...
As a result of its increasing role in the enterprise, the Information Technology (IT) function is changing, morphing from a technology provider into a strategic partner. Key to this change is its ability to deliver business value by aligning and supporting the business objectives of the enterprise. IT Management frameworks such as ITIL (IT Infrastructure Library, [3]) provide best practices and processes...
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