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The aim of the article is to evaluate the moral attitudes employees of self-government institutions have. The report was made by both the employees themselves and the clients of self-government administration units. The article is a report on pilot age research carried out on a group of 760 people, out of whom 380 people were self-government employees of self-government units in the area of the Warmińsko-mazurskie...
The concept of public value was elaborated by M. Moore in his seminal book Creating Public Value. Although the general idea that public sector managers should create a value to the public, and ask for the legitimacy of their activities is clear, the basic notions of ”public value” and ”public value creation” are susceptible to interpretations. The article presents and analyses the most important concepts...
Background. The logic of the democratization process determines an increased importance of parties, other than state owned ones, to join the process of shaping the basis for social-economic development. The scarcity of public funds causes a need to find solutions for organizing the public service delivery system, including social services, that it is both cost-effective and consistent with the principles...
Background. This article focuses on the issues of competitiveness in non-public universities. Research aims. The aim of this paper is to demonstrate the specific nature of non-public universities’ operations. Moreover the purpose is to attempt to theoretically locate the strategies employed by schools of higher education within the context of the challenges posed by the existing market reality. Method...
Background. The authors raise the issues of identification, evaluation and measurement of the effects brought by innovations particularly in small and medium-sized companies. This article reviews some of the world's studies, particularly on the impact of innovation on widely understood business performance. Research aims. The study allowed to verify the relationship between the number of innovations...
Background. The article presents the findings of the study on change process dynamics. It is assumed in the model that particular elements of organization help to form systems. These systems, like all others, are subject to certain regularities: they generate output signals based on the level and dynamics of input signals. Yet the system has static and dynamic characteristics i.e. the type of function...
Background. Research on the process of strategic management, particularly the implementation phase, does not give a definite recommendation regarding the aspect of formalization in each of its stages. Therefore, it seems important to examine this issue, especially in the context of its impact on the quality of the implemented strategies. The article presents the results of research on the practices...
Background. Innovations in public management tend to be defined as creative ideas put into practice by management seeking to resolve persistent problems that are faced while pursuing the public interest. Inter-organizational collaboration fuels the effective accomplishment of ventures launched within organizations and is regarded as one of the methods for creating and implementing innovations. Research...
Background. The leadership concept seems to be one of the most promising for attempting to understand and develop the nature of management in the public sector and especially in the sphere of educational organizations such as schools. It is also gradually becoming one of the important issues in recent reforms of educational systems. The problem is that there are different paradigms of thinking about...
Background. Management over the last decades has seen knowledge sharing become a key tool for the success of a variety of institutions. Many companies and other organizations have developed knowledge management programs as the key to their future development strategies. There are a number of organizations that have identified knowledge sharing as one of their core management tools. Yet despite its...
Background. It is essential to develop methodology for the collection of innovation data in the public sector. It pertains also to monitoring the outputs and outcomes of managerial innovations. As the methodology must be sensitive for public subsector specificity, this paper is focused only on public cultural institutions. Research aims. The aim of this paper is to find a conceptual framework of effectiveness...
Background. The reality of contemporary marketing is complex and evolves very fast, which stimulates managers for usage of new and modern ways to communicate with customers and build relations with them. The article covers issues related to the usage of new marketing tools (with special attention paid to social media and mobile marketing) in managing health care institutions in the Lodzkie voivodship...
Background. Both talent management and innovativeness have received significant research attention recently. However, these two, were usually separately treated research fields. Thus, there is a need to explore conceptual links between them. Research aims. The main aim of the paper is to present implications for talent management theory and practice on the basis of empirical, quantitative research...
Background. The complexity of a contemporary organizations’ operational environment requires searching for the best ways for them to function in the existing conditions. The search is reflected in organization architecture, ie. in the prepared plans for building and development of the organization, the nature and range of changes, and also in the methods of management. Research aims. This article...
Background. Innovation and innovativeness play an important role in the development of economic entities under the conditions of increasing competition and the transition to the knowledge-based economy. Determinants of SME innovativeness are the object of growing interest of government policy supporting this sector. Research aims. The presented paper is an attempt to determine the impact of state...
Background. Business Continuity Management (BCM) is a response of management practitioners to the risk appearing in turbulent environment. Recent publications consider BCM in pragmatic categories often deprived of its embedding in the management science. Research aims. The paper enters discussion of the essence and status of Business Continuity Management (BCM) in management sciences. It includes...
Background. There is a terminological disorder regarding the concepts of organizational learning, learning organization and knowledge management. Two of these concepts are regarded as ambiguous. Research aims. The article presents differences, resemblances and connections among organizational learning, learning organization and knowledge management. The main aim is to propose a framework of interrelationships...
Background. Analysis of the factors determining the teamwork effectiveness is an important area in the science of management. Research aims. The aim of the article is to describe the relationship between the concept of team roles and psychosocial factors, such as the ability to recognize and regulate emotions, which constitute important aspects of emotional intelligence. Method. The paper presents...
Background. The manner of strategy formulation, such as direct employee participation in strategy formulation process, is of great importance for the success of the strategy, but equally important is the ability to implement strategic plans, as determined by (among other things) strategy communication and its effectiveness. Informing employees on matters of strategy is of key significance for strategy...
Background. The knowledge of technologies is one of the elements shaping economic growth. At the same time, current technologies are characterised by a growing complexity, and their application life cycle is getting shorter. Observation and analysis of their development stage has become a protection of investments linked with them. It seems to be a logical need for both proper technology management...
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THE PARTICULAR CONTRIBUTION OF THESE RESULTS SHOWS THAT DISTRIBUTIVE FAIRNESS, CUSTOMER INTERFACE QUALITY, PERCEIVED SECURITY, PERCEIVED USEFULNESS AND TRUST ARE SIGNIFICANT PREDICTORS OF MCUSTOMER SATISFACTION
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