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The objective of this research is to study the antecedents of technology trust and its perceived consequences. The purpose is first to find potential factors behind the technology trust, evaluate their significance empirically, and then assesses the relationship between technology trust and perceived performance. Special attention is given to the behavior of technologists, people who have technological...
During the post-merger integration phase (PMI), new information systems (IS) that span the boundaries of the previously independent organizations need to be implemented to enable a specific level of integration. Although the literature emphasizes the important role played by ISs in support of the amalgamated organizations, there is a lack of studies on the issue of boundary management at the information...
For today's software business and its productivity, software process improvement (SPI) plays a significant role. Organizations that produce software face challenges with the productivity and effectiveness of their operation. The literature lists numerous methods to make the operation better. Critical success factors are defined in order to make the successful improvement procedures more certain. However,...
Paradoxes and tensions are ubiquitous to innovation and change in socio-technical systems in a wide range of contexts including but not limited to open innovation, e-health, mobile platforms, and integrated supply chains. Conflicting demands, contradictory practices, and competing views create fiction that can energize or inhibit the performance of a complex socio-technical system. There is a growing...
We extend the management of paradoxical tensions literature to the inter-organizational level and analyze how paradoxical tensions are identified, perceived and managed in an open innovation consortium and how they relate to the perception of proximity by the different actors, following Boschma's typology. We study the actors' perceptions, and the asymmetries thereof, concerning the intra- and inter-organizational...
Due to globalization, the emergence and evolution of Interorganizational Information Systems (IOIS) has increasingly gained interest among researchers and practitioners. Yet, the extant literature in organizational theory and I.S. does not provide much insight on why a particular IOIS project has been selected for implementation over the others or why some variations of a particular IOIS have been...
This paper explores the effect of management actions on social exchanges in outsourcing relationships. Social exchanges between individuals constitute relationship quality between client and vendor, which is an important factor of outsourcing success. Based on the interaction approach, we develop a framework for management actions entailing three dimensions: the exchange targeted, the organization...
This paper proposes modifications to the decision criteria that are now technically focused onto value creation and services delivery. It argues that the current emphasis on how, why, when and for whom systems are developed and the Agile Manifesto guidance for improving the human side of IT development using a bottom-up philosophy should be modified to address a wider set of benefits and risks while...
Large data processing tasks can be effected using workflow management systems. When either the input data or the programs in the pipeline are modified, the workflow must be re-executed to ensure that the final output data is updated to reflect the changes. Since such re-computation can consume substantial resources, optimizing the system to avoid redundant computation is desirable. In the case of...
We are using a detailed realistic discrete event simulation model of the automatic German toll system to study resource usage of the mobile data network for various system configurations. Starting with an existing simulation model [1] we describe the driving patterns used in the simulation and the functionality added to the simulation model. Next we explain enhancements in simulation performance implemented...
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