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Critical thinking is an important part of media literacy. It allows people to find facts among rumors and to inactivate false information. Such abilities are essential when social media is flooded with rumors during disaster response. We envision a social technological system in which critical thinking is crowd-sourced: Individuals benefit from othersâ criticisms of false information, and...
As with other types of corporate social software, companies adopting enterprise microblogging find it hard to make sense of the new service. This comprises both integrating it into their work processes and shaping the implementation and adoption process so that envisioned usage practices evolve. In this paper we are investigating the use of microblogging at a large insurance company by means of genre...
Emergency Response encompasses the decisions and actions taken to deal with the immediate effects of an emergency. How to get onsite information about the disaster quickly has been the key issue affecting the effectiveness of the emergency response. As a new form of social media, microblogging is becoming an applicable source of information for emergency response management. This paper discussed how...
This study reports data from the website monitoring tools Google Analytics and Sprout Social and an online survey for a child welfare social media campaign on three social media platforms -- a blog, Facebook, and Twitter. This study has two purposes: (1) to identify characteristics of visitors to cause-related social media platforms and (2) to examine factors associated with the campaign' s behavioral...
The e-Government Emerging Topics minitrack provides a home for incubating new topics and trends in e-Government research. E-Government as an academic field is evolving, new directions of research and practice are emerging while others are becoming accepted as foundational. However, the foundations of the field still need to be spelled out more explicitly and rigorously. This HICSS E-Government Emerging...
Social media is increasingly important for political and social activism in Mexico. In particular, Twitter has played a significant role in influencing government decision making and shaping the relationships between governments, citizens, politicians, and other stakeholders. Within the last few months, some commentators even argue that Mexican politics has a new influential actor: "I'm Number...
In the last years social media as well as mobile applications are of growing relevance for public political discussions and therefore for the approach of e-participation. However, studies show that there is still a low degree of involvement of politicians and citizens. Current research regularly focuses on how citizens can be enabled to more effectively share their ideas and opinions regarding political...
In this paper, we examined information sharing behavior in social media when one was taking the perspective of self versus other. We found that imagining self in a disaster center, Fukushima, Japan, increased the likelihood of sharing crisis information relative to imagining another person, John, in the same place. People's intention to share crisis information by default, without being asked to take...
Social media tools are used by firms to create and capture business value. In this study, we synthesize emerging literature on social commerce, social media, and the diffusion of innovation to identify the role that organizational, managerial and environmental characteristics of SMEs play in the adoption of Twitter. To test the model, we administered a survey to 453 SME mangers from the United States,...
Twitter demonstrated its value as a viable substitute to traditional communication channels during the recent disasters. However, little is written about Twitter in government for an early disaster warning system. In this exploratory empirical research, we aim to address the question: How does the government use Twitter to inform the public about disaster hazards and vulnerability? Case study and...
There has been a rapid uptake of the use of online social networking services, and more recently their usage for health-related communication is also being researched and trialed. Twitter, a widely used micro-blogging service, has significant potential for the communication and sharing of up-to-date health information particularly with health consumers. In this paper a sample of 114 Australian health-related...
Contemporary socio-technical environments hold a great potential to drive a positive influence on the behaviors and attitudes of individuals. Drawing upon social cognitive theory (SCT) and the theory of planned behavior (TPB), this paper explores how and to what extent persuasive social influence features (namely, social learning (SL), social comparison (SC), and normative influence (NI)) alter customer...
In recent years, daily-deal sites that help sellers offer deep-discounted vouchers have become an increasingly popular marketing vehicle. To investigate their effectiveness on sales, this study hypothesizes two different mechanisms, i.e., observational learning and Word-of-Mouth (WOM) via online social networks, affect shopping behaviors and sales of daily-deal vouchers. Using a unique panel data...
Objectives: Determine the factors that predict whether a person who is unfriended on Facebook will avoid future contact with the person who unfriended them. Results: The research results show that six factors can predict whether a person will avoid future contact with the individual who unfriended them: whether the person discussed the event after it occurred, the emotional response to the unfriending,...
Social media has attracted attention as an information channel for content generated in heterogeneous Internet services. Focusing on social media platforms, we examine the factors behind social transmission with content crossover from other services through hypertext link (URL). We investigate the effects of source influence and peer referrals on diffusion outcome and address their variations in the...
A group of Navarrese business men and women have formed an alliance called NASF. The group is a Community of Practice (CoP) committed to fostering entrepreneurship within and beyond its local geographic borders. Contemporary CoPs are often extended to become Electronic Networks of Practice (ENP). NASF is an ENP whose online presence appears through individual contributions and community facilitators...
In this paper, three IT-based startups are presented that have each "hitched their wagon to a star" and have built their fledgling enterprise by blending the social, mobile, and instant elements of IT into their startup. This paper takes the form of a case study that first describes the founding story of one startup, Tweet Photo, with specific attention paid to the elements that prompted...
Social media are continuously gaining ground in PR workplaces as Facebook, Twitter and Co. are on their way of becoming standard tools in professional communication. But even though PR is one of the pioneering fields in terms of social media acceptance, not all professionals make equal use of social media nor do they feel equally at home in the new social communication paradigm. On the basis of an...
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