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This paper mainly deals with design of an algorithm in which the customer transitions are characterized by more than one closed Markov chain. Generating functions are implemented to derive closed form of solutions and product form solution with the parameters such as stability, normalizations constant and marginal distributions. For such a system with `N' servers and `L' chains, the solutions are...
This paper mainly deals with the selection of call center by using FUZZY VIKOR and FUZZY TOPSIS. The selection of call center location is a complex multi criteria task which includes both quantitative and qualitative factors are in conflict and also may be uncertain. The objective of the call center is to select the most appropriate location among the alternatives. The article proposes a fuzzy Multiple...
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