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In recent years, electronic commerce has experienced phenomenal growth. Electronic commerce is not only about technology, although a great deal of knowledge is required to apply during diffusion of electronic commerce. Hence, a model is proposed and tested showing how firms promote knowledge application during diffusion of electronic commerce. Based on survey responses from 218 Chinese firms, the...
Mobile service providers often invest heavily on attracting new customers. If these new customers cannot be transformed into loyal ones, service providers will bear great loss. To improve user repurchase behavior, service providers can take measures to directly promote user repurchase on the one hand. On the other hand, they need to curb users' switching behavior. From these two perspectives, this...
Society as a whole has been affected by Internet and e-commerce. This paper discusses the correlation between Internet and service trade based on the impact of the Internet users growth on service trade. In particular, we analyze the effect of different Internet user on service imports and exports through comparing the data from China, the United States and South Korea. This paper concludes three...
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