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The data produced from global different branch companies of one enterprise every day can be regarded as time series data. It is important and valuable for managers to make planning, decision, and control based on these time series data. The purpose of this paper is to present an application of Web technology to model analysis of management data in e-business. Firstly, we discussed the data collection...
This paper present a model to describe the competitive dynamics of web sites with consumers divided into users and ordinary visitors on the WWW market and analysis the stability of the model. The analysis result shows that, besides growth rate and competition intensity, the user transforming rate is also as an important factor affecting the result of the competition. Different from the past, strong...
Finding how service recovery impact the customer loyalty is of great significance for e-commerce service enterprises. This empirical study uses factor analysis and structural equation model to establish a model explaining the relationship between online service recovery and customer loyalty. Data analyses prove that service recovery is consist of five dimensions: explanation, communication, policy,...
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