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Regional and global strategies to bring the benefits of e-government to Pacific Island Countries (PICs) have been less successful than anticipated despite large amounts of aid expenditure. National policies and projects likewise struggle to overcome the barriers of geography, isolation, climate, education, language and economic resources that face all Small Island Developing States (SIDs) when implementing...
The purpose of this study is to identify the impact of individual differences on service channel selection for e-government services. In a comparative survey of citizens in Germany and Australia (n=1205), we investigate the impact of age, gender, and mobility issues on the selection of personal or mobile communication as channels for service consumption. The results suggest that Australians are more...
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