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In order to improve the IT services and make them more accessible, a lot of service supporting platforms are adopted the framework of ITIL. The service desks as the connector between the customers and platforms play a very essential role in the process of Service Support. Incident management is started from the service desh directly or indirectly. Incident management can help the customers to solve...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.