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Corporate reputation is an important intangible asset of a company in the fierce competitive market. Many companies improve their good image and build reputation through a series of charitable activities and other kinds of pro-social behavior. However, some researchers question whether philanthropic activities always lead to better business because the public often perceive it as a self-interested...
Performance evaluation research of service quality based on process is a common concern of the service performance management. Based on process management of service organization, the principles of performance evaluation research of service quality and logical relationship of performance evaluation system was put forward. Based on these, performance evaluation model of service quality was set up....
Based on the selection of the key process area ( KPA) in the development of enterprise culture, a model is created to assess the enterprise culture maturity in this thesis. This maturity model serves as a core guideline for the enterprise culture evaluation system, which is used to assess the dynamic process of the development of enterprise culture,and it also reveals the key areas and the key operable...
This paper analyzes the main factors that influence ability of corporation. The evaluation index system is brought forward based on the analysis. This paper uses the theory of gray system to make gray evaluation for ability of corporation learning.
Employee turnover is one of the most durable issues in both organizational behavior research and human resource management practice. Although a great deal of employee turnover models has been well established, much of these researches have not considered the differences between occupation groups. In an effort to fill this theoretical gap, the present study attempted to provide an examination of a...
Work performance is a micro foundation on which organizational performance is built. It is also a focus of organizational behavior researches. It is meaningful for improving employees' efficiency to discuss the relationship between work performance and other organizational variables. This article discusses the relationship among performance , person corporate culture fit and organizational commitment,...
Nowadays, competition is no longer between companies but between supply chains. Therefore, it is essential for a company to improve the performance of its supply chain. In order to find out improvement opportunities, companies need a universal and comparable measurement system which they can apply to either an entire supply chain or its individual members on a common scale. This paper explores how...
Government Leaders' performance (GLP) is the representative reflection of organizational performance (OP). Because leader is the main body of organizational system, we can not totally regard OP as GLP, and not treat all as equals by equalitarianism. In former researches, leaders' performance evaluation mostly adopted ratio of total yearly increments to measure absolute contribution degree. In this...
The purpose of this study is to explore the dimension of the perceived risk of employee turnover. On the basis of depth interview and literature interview, a questionnaire on perceived risk of employee turnover on 20 items was formed. The analysis of exploratory factor indicated that perceived risk of employee turnover consists of 5 factors: development risk, organizational support risk, environmental...
Balanced scorecard as a strategic management system has been applied in business organizations for more than a decade, but indexes transformation and evaluation of the firm strategy objectives is key point and difficulty in the application process of strategic management, it influences implementation of the firm strategy effectively. The paper takes Zhong xiang tobacco distribution firm as a practical...
Supplier relation management (SRM) is an important link in enterprise management. The keen competition makes the relation between the enterprise and supplier is no longer simple buying and selling relationship, but should be intimate colleagues with mutual trust and contribution. This paper takes SX Illumination Company as the case to study its improvement of the SRM. It starts from the Chinese GUANXI...
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