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Described here is a proposed curriculum design for service engineering based on the six years of experience of a masterpsilas program at the School of Software and Microelectronics, Peking University as well as the preliminary result of a joint effort in developing a service science, management and engineering curriculum between IBM and several leading universities in China. Included at the end is...
This paper presents a new postgraduate program in IT management which contains a core component designed to equip IT professionals in the United Arab Emirates with the necessary skills to transition to the emerging services driven economy. Candidates enrolled in this program will be graduates from an IT related field who wish to develop their career path into a management role. The program is aimed...
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