2009 6th International Conference on Service Systems and Service Management > 192 - 195
Source
Abstract
Identifiers
book ISBN : | 978-1-4244-3661-3 |
book e-ISBN : | 978-1-4244-3662-0 |
DOI | 10.1109/ICSSSM.2009.5174881 |
book ISBN : | 978-1-4244-3661-3 |
book e-ISBN : | 978-1-4244-3662-0 |
DOI | 10.1109/ICSSSM.2009.5174881 |