2006 International Conference on Service Systems and Service Management > 1 > 334 - 338
Source
Abstract
Identifiers
book ISBN : | 1-4244-0450-9 |
book e-ISBN : | 1-4244-0451-7 |
DOI | 10.1109/ICSSSM.2006.320636 |
book ISBN : | 1-4244-0450-9 |
book e-ISBN : | 1-4244-0451-7 |
DOI | 10.1109/ICSSSM.2006.320636 |