An excited-state intramolecular proton transfer (ESIPT) process has been observed in the anionic species of 2-(2'-acetamidophenyl)benzimidazole (2-AMPBI). Dual fluorescence is observed in the case of monoanionic species. The presence of different monoanionic species has been characterized by means of steady-state and time-resolved fluorescene spectroscopy, as well as using AM1 semi-empirical quantum-mechanical calculations. The present study revealed that the presence of an acetyl group plays a vital role in the stability of different ionic and neutral species and in changes in their ground (S 0 ) and excited singlet state (S 1 ) acid-base properties with respect to 2-(2'-aminophenyl)benzimidazole (2-APBI).