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To identify and describe dimensions of family-centered care important to parents in pediatric emergency care and compare them to those currently defined in the literature.A qualitative study was conducted involving 8 focus groups with parents who accompanied their child to an emergency department visit at a large tertiary-care pediatric health system. Participants were identified using purposive sampling...
Effective patient–provider communication is essential to improve health care delivery and satisfaction and to minimize disparities in care for minorities. The objective of our study was to evaluate the impact of a patient–provider communication program, the Patient Passport Program, to improve communication and satisfaction for hospitalized minority children.This was a qualitative evaluation of a...
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