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Purpose: The aim of the paper is to analyze the Industry 5.0 concept and compare it with Industry 4.0. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: Industry 5.0 offers several benefits that make it worth adopting in manufacturing industries, including...
Purpose: The aim of the paper is to analyze the innovations in design thinking. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: It could be pointed out that exist the relationship between design thinking and the organizational innovativeness. Design Thinking...
Purpose: The main purpose of this article is to describe an assessment of the effectiveness of the methods used in design thinking (DT) for service design. The analysis includes a tool that, due to the range of data used in service planning, is likely to provide reliable information for service optimization, namely the Customer Journey (CJ). Design/methodology/approach: The key source of economic...
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