The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
The creation of value, in consideration of customers expectations, can be in 3 stages realized: 1. selection of values, 2.delivery of values, and 3.information about delivered values including their improvement. Every customer can have different expectation regarding values, which are for him/her important. Some aspects of this kind could be investigated based on Rogers Model, related to diffusion...
Proces pomiaru satysfakcji klienta w środowisku sektora publicznego. Opisane zostały metody określania właściwości satysfakcji klienta oraz niektóre podejścia do zbierania wśród klientów danych dotyczących postrzegania przez nich jakości.
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.