Problemy Jakości > 2006 > R. 38, nr 12 > 30-34
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journal ISSN : | 0137-8651 |
journal e-ISSN : | 2449-9862 |
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Bibliography
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[l] Ahire S.L., 0'Shaughnessy, The role of top management in quality management: an empirical analysis of the auto parts industry, International Journal of Quality Science, 3(1)1998, s. 5-37.
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[2] Antony J., Leong K., Knowles G., Critical success factors of TQM implementation in Hong Kong industries, International Journal of Quality & Reliability Management, 19(5)2002, s. 551-566.
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[3] Badri M.A., Davis D, Davis D, A study of measuring the critical factors of quality management, International Journal of Quality & Reliability Management, 12(2)1995, s. 36-53.