Management and Production Engineering Review > 2016 > Vol. 7, No. 3 > 94--104
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journal ISSN : | 2080-8208 |
journal e-ISSN : | 2082-1344 |
DOI | 10.1515/mper-2016-0029 |
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[2] Coltman T., Devinney T.M., Modeling the operational capabilities for customized and commoditized services, Journal of Operations Management, 31, 7, 555-566, 2013.
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[3] Ketkar S., Sett P.K., Environmental dynamism, human resource flexibility, and firm performance: analysis of a multi-level causal model, The International Journal of Human Resource Management, 21, 8, 1173-1206, 2010.