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The purpose of this article is to present the possibilities of measuring the efficiency of processes in public administration offices in the context of quality management systems which operate in them and which are conformable to the requirements of BS EN ISO 9001:2009. The first part of the paper presents the results of the analysis of the possibility of measuring the effectiveness and efficiency...
The aim of the article is to promote research on the concept of dynamic capabilities in the process of building the efficiency of the business model of enterprises on the fuel sales market. The starting point of the article is the presentation of the retail fuel sales market in Poland and possible change scenarios. The dynamic development of the sector has made fuel stations an important element of...
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