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Nowadays, healthcare issues draw people's attention globally. According to the report by the Pew Research Center [1], 35% of U.S. Adults have gone online particularly for information related to medical conditions. Besides getting information from healthcare professionals and friends, 24% of adults also sought information or support from peers who have the same health condition. A major venue where...
Online Health Communities (OHCs) have become a major source of social support for people with health problems. Using a case study of an OHC among breast cancer survivors, we revealed the types of social support embedded in each post using text-mining techniques. Then we aggregated users' activities related to different types of social support and identified different roles that users play in an OHC...
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