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this paper empirically explores value co-creation capability including product supply capability and service integrated capability, and its impact on cooperation performance, with trust as mediator. With the data from China national petroleum Group, China mobile Group and China Telecom Group, the framework is tested. The results show that product supply capability is positively related to cooperation...
This paper empirically explores strategic interactions between service integrator and customer, and the role of product service and integrated service on interpartner legitimacy based on capability approach and institutional legitimacy theories. The result shows that strategic interactions between service integrator and customers have significant influence on interpartner legitimacy in service supply...
In this paper, based on literature and theory review, we advanced the framework of the service integrator ability and argued that resources and supply capability, demand management and strategy fit with customer are three critical factors to service integrator's competitiveness. We further hold empirical study based on these hypotheses, the result shows that the factors have different impact on competitiveness...
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