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This study aimed to improve communication and care provision in five home or long term care settings by raising staff awareness about health beliefs and patterns among varied cultures. Lack of cultural competence is linked to ethnocentric attitudes that can lead to inappropriate communication and ineffective interventions. Understanding the culturally imbedded belief systems of patients and providers...
This study investigated patients' abilities to identify licensed nurse and unlicensed assistive personnel (UAP) and whether this knowledge is related to satisfaction with care. Of 100 patients from two hospitals, 28% did not know whether caregivers were nurses or UAP on sight. Fifteen percent of patients asked to identify UAP assumed that the caregiver was a nurse. Patients could not recognize their...
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