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Past studies on service innovation in the manufacturing industry mainly focused on industrial transformation, business strategy, and servitization models. This paper presents a case study of PCC, a representative manufacturer in Taiwan. We gathered secondary data for the decade from 2004 to 2013, and then determined and coded service innovation events during the period. Horizontal and vertical market...
Two hospitals implementing evidence-based medicine system, an example of service innovations, are selected as research sites. This study adopts a two-stage method. First, unstructured interviews from key informants are analyzed by the technique of grounded theory. Second, structured interviews are analyzed using factor analysis and cluster analysis. This study induces user behavior as five types:...
Continuous innovation, research and development in technology, manufacturing and production provide the basis for continuous growth and profit. This paper examines how start-up enterprises achieve their operational success. Literature review and the case study method were applied to support the factors of sixteen enterprises within the Hsin-Chu Science Park. This research explore their entrepreneurial...
Zhejiang private enterprises are the strongest in China, they play an important role in promoting local economy. This financial crisis spreads the whole world, which makes Zhejiang private enterprises tumbled, especially for labor-intensive industry such as textile, clothing, bags and so on, they all experience bigger impact. This article analyzes the restrict influences of the development of private...
Moving manpower recruitment centre (MRC) from an ISO based quality management system to the IQM system required the development of an implementation plan that took into consideration the gaps that need to be addressed in the migratory path. This includes assimilation of integrated quality management (IQM) system into the organisation's quality management practices and timeframe in attaining the desired...
Financial tsunami impacted the world with economic downturns. However, cultural industry and its related sectors all went opposite direction, prospering under the severe economic circumstances. This study will explore the innovative activities of Taiwanese culture parks in terms of their cultural values. Current researches merely focus on the architectural design and space reutilization, not so much...
There were few studies focused on the acceptance of service innovations. A technology-based service innovation is usually more complicated, thus learning of this innovation is essentially required. We use the case of evidence-based medicine (EBM) realization, one kind of technology-based service innovations, to explore the acceptance of service innovations based on social learning theory. A total...
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