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The prevalence and importance of e-commerce are drawing more and more attention on the research of online consumer behavior. Although there are significant progresses in a variety of business disciplines focus on that area, the studies appear relatively fragmented and there is not a well-developed model accepted by the researchers. In view of this, this article reviews the literature and past effort...
Online reviews provide a valuable resource for potential customers to make purchase decisions. However, the sheer volume of available reviews as well as the large variations in the review quality present a big impediment to the effective use of the reviews, as the most helpful reviews may be buried in the large amount of low quality reviews. The goal of this paper is to develop models and algorithms...
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