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Eliciting, managing and implementing product quality requirements (in-short quality requirements) in a large organization can be challenging when many stakeholders are involved and projects run in parallel; sometimes with varying priorities with regards to quality. In this case from a public organization in Norway, the separation between business units and the IT-department and the legacy burden are...
Context. Each year the public sector invests large amounts of money in the development and modifications of their software systems. These investments are not always successful and many public sector software projects fail to deliver the expected benefits. Goal. This study aims at reducing the waste of resources on failed software projects through better understanding of the success factors and challenges...
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