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One of the most important challenges in the field of human-computer interaction is maintaining and enhancing the willingness of a user to interact with a technical system. This cooperativeness provides a solid basis for a real dialogue between user and technical system. The goals and tasks of an intelligent technical system seem unrealistic without it. In particular intelligent technical systems,...
One of the most important challenges in the field of human-computer interaction, is maintaining and enhancing the willingness of the user to interact with the technical system. This willingness to cooperate provides a solid basis which is needed for a collaborative human-computer dialogue. This paper investigates how the intelligibility of a technical system can be upheld by providing explanations...
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