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The increasing complexity of IT environments dictates the usage of intelligent automation driven by cognitive technologies, aiming at providing higher quality and more complex services. Inspired by cognitive computing, an integrated framework is proposed for a problem resolution. In order to improve the efficiency of the problem resolution process, it is crucial to formalize problem records and discover...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.