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Customer switching has become the critical success factor for company. The analysis and empirical research focus on behavior of showcase shopping of cyber prospects and verify the cyber transaction costs affecting customer behavior, and summarize the effective solution to transferring showcase shopping behavior into real cyber buying behavior of prospects. On term of transaction cost, the study is...
The development level of service industry is the important index measuring social economy developing stage. Rapid development of service is the internal requirement of solving human problem and improving social harmony. This article will focus on service with experience qualities. Through the analysis on development of service industry, brand analysis and the influence of loyalty, this article summarizes...
Intelligent maintenance system (IMS) is a potential selection for modern CNC machine tools. Based on the theory of Kansei engineering (K-E), a new distributed intelligent maintenance system (DIMS) has been developed for CNC machine tools. The DIMS is mainly composed of expert base, engineer station, K-E operator, concrete processes or conditions, and communication connections. The DIMS has an excellent...
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