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Coordinating activities in many settings can require people to manage conflict, potential and actual. Conflict arises from resource limitations, high-stakes consequences, uncertainty, goal conflict among stakeholders and hierarchical organizational structures. To understand coordination in such systems, we conducted a field study of management of surgical operating rooms. While coordinating interdependencies,...
Recent developments in humanoid robotics have made possible technologically advanced robots and a vision for their everyday use as assistants in the home and workplace. Nonetheless, little is known about how we should design interactions with humanoid robots. In this paper, we argue that adaptation for user attributes (in particular gender) and task structure (in particular a competitive vs. a cooperative...
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