The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
The study used questionnaire survey research to examine the relationships among service training (ST), the frequency of contacting difficult customers (FQ), emotional labor (EL) and positive affective delivery (PAD) using a sample of 184 first line volunteers, and the response rate was 77%. The results revealed that service training (ST) influenced emotional labor (EL) positively; frequency of contacting...
This study examines the causal relationship of perceived ease of use, perceived usefulness, attitude, trust, behavior intention and actual behavior, which occur online shopping with the moderating effects of online experience. An estimated model discusses building an effective relationship with online shoppers. The survey was conducted with 600 undergraduates in Taiwan. Structural equation modeling...
The Web2.0 technologies explore a wide range of actions. This study discussion of employees eLearning2.0 awareness and use of the current situation to investigate Internet use behavior in Health Tatsu Standard enterprise at Taiwan. The research investigates the case staff's social network behavior, the staff's Web 2.0 technical services, and the use of Web2.0 tools and services.
It is still the greatest hot issue about efficiency on learning. This study is part of a broader research approach concerning the investigation of students' opinions and aims to study adult distance education students' perspective on critical success factors of e-learning. Based on a comprehensive study by Selim (2007) grouped ?critical success factor? into four categories: (1) instructor, (2) student,...
This article is aimed at a case study of a vocational high school in central Taiwan, proposing various energy conservation strategies, as well as promoting 16 optimal plans for energy conservation over a 3-year period of monitoring and recording. This study is based on the statistics regarding energy conservation, and the subject has been designated by the Ministry of Education as a demonstration...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.