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To some extent, explanations in computer science are answers to questions. Often an explanatory dialogue is necessary to satisfy needs of software users. In this paper, we introduce the concept of intuitive explanation representing the first explanations in an explanatory dialogue. This kind of explanation does not require a situational context to be established or that there is a user model. Depending...
Current case-based reasoning (CBR) process models present CBR as a low-maintenance AI-technology and do not take the processes that have to be enacted during system development and utilization into account. Since a CBR system can only be useful if it is integrated into an organizational structure and used by more than one user, processes for continuous knowledge acquisition, utilization and maintenance...
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