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System surveillance is a function required for continuous operation of a system which consists of various apparatus and networks. Many service providers try to raise their productivity. Their methods are to show some information to a operator after alarm occurs. As another method of the rationalization, a surveillance system shows some information to the operator in the waiting time before alarm occurs...
Surveillance services are passive work. The surveillance operators are continuously waiting for an alarm. By adding active work to waiting time, the alarm process and disposal time of surveillance operator becomes short. We built a simulated environment of surveillance, and compared physiological reaction of subjects whose experiences were different. As a result, alarm disposal time is shortened in...
The entrepreneur who offers surveillance as a service is advancing automation of surveillance as a means of a productivity improvement. However, the surveillance operator becomes to have a difficulty on complex alarm. If some information was shown to the operator on standby time, he can expect alarm, and perform smooth disposal. As a result of building the environment which imitated surveillance and...
This paper proposes a novel man-machine interface which takes into account the mutual cooperation between the operator and an expert system in order to realize precise decision making and operation. This interface is composed of three modules: a diagnosis module, a supporting module for the operator's decision making and an indication module. The knowledge base in the system described is represented...
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