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Developing rural electric power is one of the contents of China's building socialist new countryside. This paper analyses rural electric power supply enterprises' management problems at present in China, and puts forward the project of county-level power supply enterprises management innovation and organization configuration which changes the present organization mode into mixed course department...
The deployment of a large amount of electrical equipment in modern society not only impacts the grids but also causes a higher demand of power quality. The electrical companies haven't set up management system correspond to electrical load in the customer side. And each customer improves his power quality in his own way. All these cause the low power quality of the entire grid. To these problems,...
Effective customer satisfaction evaluation is an important prerequisite for power supply enterprises to win in competitive market. In this paper, we establish the power customer satisfaction evaluation index system based on previous studies. Then we prove the validity of this method through field investigations by using AMOS. Finally, path coefficient analysis is conducted to get key factors to improve...
The power supply enterprises face much greater pressure caused by external environment and fierce competition pressure caused by the alternative energy sources after reform. These all request the power supply enterprises to introduce the customer relationship management idea as soon as possible. Through which they can discover the effective solutions from the customers' feedback. Analyzing the common...
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