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Quality of service has become one of the most important factors among Internet service providers. The implementation of appropriate QoS policies is essential in order to maintain customer loyalty and fulfill regulators' requirements. ITU-T recommendation E.802 provides a framework for the identification of QoS criteria relevant to users and ISPs. This Recommendation also provides guidelines to derive...
Quality of service (QoS) has become one of the most important factors among Internet service providers (ISPs). The implementation of appropriate QoS policies is essential in order to maintain customer loyalty and fulfill regulators' requirements. ITU-T Recommendation E.802 provides a framework for the identification of QoS criteria relevant to the users and the ISPs. This recommendation also provides...
Traffic monitoring is an increasingly important discipline for nowadays networking, as Accounting, Security and Traffic Engineering lay on it. Besides, traffic bandwidth has increased exponentially in the last few years, and high-speed network monitoring has become a challenging task. Performance requirements are highly relevant for passive QoS monitoring systems. A low-level study of the capturing...
Traditional QoS related studies handle technical KPI (key performance indicators) which are supposed to measure the quality of telecommunication services. However, while trying to select an ISP, most users are not able to select the most suitable one for their needs. This paper presents the application of a perceived QoS based model as a tool for helping users in this kind of decisions. Our model...
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