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As domestic service industry rises, research of supporting system for service industry is getting increasingly important. This paper proposed the management approach of service quality of Value Chain service interface and hierarchy supporting interface with reference to NGOSS as verification, the main function specification, general scenario and architecture of the corresponding IT system were proposed.
As domestic modern service industry rises, research of supporting system for modern service industry is getting increasingly important. With reference to fundamental theory of building supporting system for telecommunication operation in telecommunication service industry (NGOSS), this paper proposes a set of fundamental methodologies and trains of thought for building supporting system for modern...
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