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Customer Relationship Management (CRM) is a developing direction for China Security Company in the future. Relative to abroad developed countries Securities Company, our China securities Company still is in a low level for the clients behavior observation. In this paper, author introduces the data mining technology into Security Company customer behaviors information management processes. Meanwhile,...
With the development of the Internet, insurance selling on the Internet becomes a good chance for most companies. We have seen that property insurance have realized selling on the Internet, but for the life insurance, there isn't any improvement in these years. One factor can explain this phenomenon: life insurance is too profession for customer to comprehension. So selling life insurance on the Internet...
Strategic alliance among liner-shipping companies is one of the key factors for enterprises to realize win-win strategy, but there also exists huge crises. We mainly utilize method of attribute coordinate to analyze the dynamic alliance behavior among shipping companies, in which relationships between cooperation and such aspects as trade-off cost and repeated gaming is discussed. We further expatriate...
According to the active service and future-oriented service of service-mining theory, as well as the theory of Kuiperspsila Qualitative Simulation, this paper puts forward a model of Qualitative Simulation that describes and predicts the changing process of customer churn. By applying causality graph, the factor system influencing customer churn is designed and concepts like decision variables, state...
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