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In recent years, we have witnessed the emergence of a burgeoning corpus of studies that address institutional interaction and in particular language use and talk at work. The visible and material aspects of organisational conduct and the ways in which sequential organisation, turn transfer and turn design are accomplished in and through the multi-modal, embodied action and interaction, has received...
This paper contributes to a growing body of work concerned with the empirical investigation of referential practice in everyday settings. It uses audio-visual recordings of work within a telecommunications control centre to explore the ways in which colleagues establish, if only momentarily, mutual orientation towards 'objects', such as (features of) documents and computer screens. The paper addresses...
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